Terms & Policies
Menu

TERMS AND CONDITIONS

Welcome to Designer Forum. This website provides information, products and services subject to the following terms and conditions described. By accessing Designer Forum online you are acknowledging that you have read, understood and accepted, without limitation or qualification, and are bound to Terms and Conditions of Designer Forum. 

Designer Forum ships throughout Australia and internationally using our designated courier service eParcel by Australia Post. All of our products are subject to availability. In the unfortunate event that an item is not available Designer Forum will contact you immediately and give you the option of selecting an alternate size, item or a return. PLEASE NOTE: Orders are not complete until shipment has been finalised.

 

Payments

We accept all major credit cards & PayPal.

 

Afterpay

Designer Forum offers Afterpay. Afterpay allows you to pay off your item in 4 smaller fortnightly payments. Your item will still be shipped immediatly, just like a normal order. You can use Afterpay by selecting the Afterpay option on the checkout page.The payment arrangement is made with Afterpay and they will approve paymens at the time of order. For first time Afterpay customers the first payment will be charged at the time of purchase. Existing Afterpay customers first payment will be charged 14 days from the date of purchase. The full payment schedule will be provided to you at the time of purchase. If you fail to make a payment you will be charged a late fee of $10 and if still overdue an attional $7 will be charged one week later.

 

Pre Orders

Upon placing your pre order, you will be required to pay the total amount due, including shipping fees. Please be aware that because of the 'PRE-ORDER' nature of such transactions, you should expect a delay, (up to three months) between the date you place your order and the date the product is ready for shipment. Designer Forum cannot guarantee an exact date of arrival, we can only give you an estimate. Please note that due to most items arriving from overseas there is often a hold up and this is why we cannot provide you with an exact date of arrival. Once the item arrives it will be dispatched and you will be notified of this. If you have pre ordered an item and wish to cancel your pre order before the item arrives or you have received your pre order and would like to return it, we will issue you with a credit note or exchange for another item only. 

 

Shop online Safe & Secure

We use the latest secure banking technology, with eWay Australia & Paypal. Your information is safe and secure, every time you shop online with us. We provide a range of payment methods including VISA, Mastercard, AMEX and Paypal to ensure your checkout is smooth.

 

Need assistance? We are here!

We're keen to hear from you. We want to answer your queries, give you style advice and hear exactly what you thought of your experience with us! 

Email us at customercare@designerforum.com.au

 

Copyright

The content, organization, graphics, design, and all other matters related to the Designer Forum website are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the website, except as allowed, is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the website. The posting of information or materials on the website does not constitute a waiver of any right in such information and materials. Some of the content on the website is the copyrighted work of third parties.

This website is for your personal, non-commercial use only. You may not modify copy, distribute, transmit, display, perform, reproduce, publish, license, exploit commercially, create derivative works from, transfer, or sell any content, software, products, or services contained within this Site. You may not use this website, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website or business.

 

Privacy

Designer Forum is committed to ensuring appropriate privacy standards are maintained to protect the personal information you provide when you access and use our website. We will collect personal details from you such as your name, email address and general contact details.

 

Use of Personal Information

With your approval, this information may be used:

-To send news, information about our activities and general promotional material which we believe may be useful to you

-To deliver any products to you which you purchase from Designer Forum

-To monitor who is accessing the website or using services offered on the website

-To profile the type of people accessing the website. If you do not wish to have your personal information used in this manner or for any other specific purposes, you can contact us accordingly.

All private information supplied by customers to Designer Forum including names, addresses, credit card details, and email addresses will not be shared or sold to third party companies. Designer Forum only use your supplied email address to contact you about special offers only if you select this option.

Designer Forum does not engage in the practice of “spamming”. Promotional material will only be sent to you with your consent.

 

Disclosure

To inform you, without obligation, of services, offers and events which they organise, your personal information may be used by any associated entity.

 

Security of Personal Information

The security of your personal information is important to us. While we exercise appropriate care in relation to the security of your personal information, no data transmission over the internet can be guaranteed to be completely secure. Designer Forum does not warrant the security of any personal information transmitted to us over the internet and you do so at your own risk.

To reduce the risk of online credit card fraud Designer Forum may request additional identification such as a current driver license or passport, utility bill or any other form of identification that will assist in confirming the identity of the card holder.

 

Links to Third Party Websites

Designer Forum is not responsible for the conduct of any third parties linked to or from our websites. Third party links accessible from this site is not an endorsement of those website’s content, products, services or information. Designer Forum is not responsible for any loss or damage of any sort incurred from directly or indirectly accessing third party websites from links on Designer Forum.

Please contact customercare@designerforum.com.au, if you have any questions or concerns in relations to your personal information.